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CATALOG of MEA PROGRAMS
Public Seminars
Administrative Support
Becoming a Top Professional Administrator - NEW AND IMPROVED!
Getting Your Message Across!
Communication & Interpersonal Skills
Business Writing with Emphasis on Emails
Dealing Effectively with Unacceptable Employee Behavior - ONSITE ONLY
Email at Its Best: How to Write Messages People Will Absolutely Open & Read! - NEW!
Handling Difficult People*
Public Speaking: Powerful Presentation Skills (2 days)†
Successful Communication*†^
Technical Writing: How to Turn Complex Material into Documents That People Can Understand - NEW!
Working for More than One Boss? - NEW!
Computer Skills
Access 2003: Level 1^
Access 2003: Level 2^
Access 2003: Level 3^
Access 2007: Level 1 - NEW!
Access 2007: Level 2 - NEW!
Access 2007: Level 3 - NEW!
Adobe Dreamweaver CS3 - Level 1^
Adobe Flash CS4 - Level 1 (2 days)^
Crystal Reports XI Level 1 (2 days)^ - ONSITE ONLY
Excel 2003: Level 1^
Excel 2003: Level 2^
Excel 2003: Level 3^
Excel 2007: Level 1 - NEW!
Excel 2007: Level 2 - NEW!
Excel 2007: Level 3 - NEW!
FrontPage 2003: Level 1^ - ONSITE ONLY
FrontPage 2003: Level 2^ - ONSITE ONLY
Microsoft® Office 2007 - Tips and Tricks
Microsoft® Office User Specialist Certification Preparation Program - ONSITE ONLY
Outlook 2003: Level 1
Outlook 2003: Level 2
Outlook 2007: Level 1 - NEW!
Outlook 2007: Level 2 - NEW!
PowerPoint 2003: Level 1^
PowerPoint 2003: Level 2^
PowerPoint 2007: Level 1 - NEW!
PowerPoint 2007: Level 2 - NEW!
Project 2003: Level 1
Project 2003: Level 2
Project 2007: Level 1 - NEW!
Project 2007: Level 2 - NEW!
Word 2003: Level 1^
Word 2003: Level 2^
Word 2003: Level 3^
Word 2007: Level 1 - NEW!
Word 2007: Level 2 - NEW!
Word 2007: Level 3 - NEW!
Customer Service
Customers First: The Key to Business Success - NEW AND IMPROVED!
Professional Telephone Skills - NEW AND IMPROVED!
Employment Law
FMLA, ADA & Workers’ Compensation: The Fearsome Threesome*♦ - NEW!
Hostile Work Environment and Harassment Claims: What They Are and How to Prevent Them . . . Before It’s Too Late*♦ - NEW!
The Discrimination Claim Onslaught: How Not to Get Sued for $500,000*♦ - NEW!
Health, Safety & Environmental
Accident and Injury Investigation Techniques* - ONSITE ONLY
Adult, Child and Infant CPR with AED
Defensive Driving - ONSITE ONLY
DOT HazMat Management
Effective Safety Programs - ONSITE ONLY
Ergonomics - ONSITE ONLY
First Aid & Bloodborne Pathogen Training for Emergency Responders
Forklift Operator Training - ONSITE ONLY
Forklift Train-the-Trainer (2 days) - ONSITE ONLY
Inspections for Incident Prevention - ONSITE ONLY
OSHA Basics* - ONSITE ONLY
Safety Committee: Implementation & Continuation*
Workers' Compensation - Nuts & Bolts*
Human Resources Management
Avoiding Harassment in the Workplace - Employee Module - ONSITE ONLY
Avoiding Harassment in the Workplace - Supervisor/Manager Module - ONSITE ONLY
Basics of Compensation*
Basics of Employee Benefits*
Basics of Federal Employment Laws*†
Career Transition Workshop - ONSITE ONLY
COBRA Administration Workshop*†
Discipline & Discharge Without Worry* - NEW!
Effective Employee Relations, Recognition and Performance Management*
Essentials of Recruitment, Employment & Retention*†
HR "BOOT CAMP" - Did HR Fall on Your Lap?
HR Metrics: ROI for HR Initiatives* - NEW!
HR Professional as Business Partner* - NEW!
Writing Effective Job Descriptions: A Practical Guide*
Leadership: Supervision and Management
Accountability: Stop the Blame Game!*
Awareness of Employer Liability for Supervisors and Managers* - ONSITE ONLY
Coaching Skills for Managers and Supervisors*†
Conflict Management*
Creating an Environment that Motivates* - ONSITE ONLY
Critical Conversations: Having the "Hard to Have" Discussions*†
From On-boarding to Off-boarding: How to Effectively Manage the Employment Process*
Holding Your Employees Accountable* - ONSITE ONLY
How to Lead Effective Meetings - ONSITE ONLY
How to Negotiate Effectively - ONSITE ONLY
HR Best Practices for Non HR Managers: What You Need to Know - NEW!
Leadership Development: Building Your “Bench”* - NEW!
Leadership Skills for Today's Workforce*†
Manage Up the Ladder* - NEW!
Managing a Diverse Workforce Beyond Gender and Race* - ONSITE ONLY
Managing Change Successfully*†
Managing People through Motivation*†
Navigating Organizational Politics* - NEW!
Performance Management: More Than Just an Appraisal*
Professional Impact for Managers*†
Supervision Basics*†
Teambuilding Skills*†
Understanding Your Impact as a Leader using DiSC Theory*
Why Focus on Generation Y?* - ONSITE ONLY!
Personal/Professional Development
Juggling Multiple Priorities†
Stress Management: How to Make It Work FOR You
Time Power Workshop - NEW!
Quality Solutions
5-S: Standardization for High Performance - ONSITE ONLY
Basics of Lean: Applying Lean Methods and Tools - ONSITE ONLY
Continuous Improvement via Structured Methods & Tools - ONSITE ONLY
Internal Quality System Auditing Workshop - ONSITE ONLY
Lean 101 for Controllers and CFOs† - ONSITE ONLY
Lean Office for Controllers and CFOs† - ONSITE ONLY
P.D.C.A. (Plan Do Check Act) - ONSITE ONLY
Process Mapping - Productivity Improvement - ONSITE ONLY
Value Stream Mapping for Controllers and CFOs† - ONSITE ONLY
Training Management & Development
Planning, Developing and Managing Your Organization's Training (PDM)*
ROI Workshop - Building a Business Plan for Training*
Train-the-Trainer*
The Atrium Building
234 Mall Blvd., Ste. 200
King of Prussia, PA 19406
phone: (800) 662-6238 / (610) 666-7330 | fax: (610) 666-7866
© 2008 Midatlantic Employers' Association