MEA - MidAtlantic Employers' Association

CATALOG of MEA PROGRAMS

Public Seminars
	Administrative Support
		Becoming a Top Professional Administrator - NEW AND IMPROVED!
		Getting Your Message Across!
	Communication & Interpersonal Skills
		Business Writing with Emphasis on Emails
		Dealing Effectively with Unacceptable Employee Behavior - ONSITE ONLY
		Email at Its Best: How to Write Messages People Will Absolutely Open & Read! - NEW!
		Handling Difficult People*
		Public Speaking: Powerful Presentation Skills (2 days)†
		Successful Communication*†^
		Technical Writing: How to Turn Complex Material into Documents That People Can Understand - NEW!
		Working for More than One Boss? - NEW!
	Computer Skills
		Access 2003: Level 1^
		Access 2003: Level 2^
		Access 2003: Level 3^
		Access 2007: Level 1 - NEW!
		Access 2007: Level 2 - NEW!
		Access 2007: Level 3 - NEW!
		Adobe Dreamweaver CS3 - Level 1^
		Adobe Flash CS4 - Level 1 (2 days)^
		Crystal Reports XI Level 1 (2 days)^ - ONSITE ONLY
		Excel 2003: Level 1^
		Excel 2003: Level 2^
		Excel 2003: Level 3^
		Excel 2007: Level 1 - NEW!
		Excel 2007: Level 2 - NEW!
		Excel 2007: Level 3 - NEW!
		FrontPage 2003: Level 1^ - ONSITE ONLY
		FrontPage 2003: Level 2^ - ONSITE ONLY
		Microsoft® Office 2007 - Tips and Tricks
		Microsoft® Office User Specialist Certification Preparation Program - ONSITE ONLY
		Outlook 2003: Level 1
		Outlook 2003: Level 2
		Outlook 2007: Level 1 - NEW!
		Outlook 2007: Level 2 - NEW!
		PowerPoint 2003: Level 1^
		PowerPoint 2003: Level 2^
		PowerPoint 2007: Level 1 - NEW!
		PowerPoint 2007: Level 2 - NEW!
		Project 2003: Level 1
		Project 2003: Level 2
		Project 2007: Level 1 - NEW!
		Project 2007: Level 2 - NEW!
		Word 2003: Level 1^
		Word 2003: Level 2^
		Word 2003: Level 3^
		Word 2007: Level 1 - NEW!
		Word 2007: Level 2 - NEW!
		Word 2007: Level 3 - NEW!
	Customer Service
		Customers First: The Key to Business Success - NEW AND IMPROVED!
		Professional Telephone Skills - NEW AND IMPROVED!
	Employment Law
		FMLA, ADA & Workers’ Compensation: The Fearsome Threesome*♦ - NEW!
		Hostile Work Environment and Harassment Claims: What They Are and How to Prevent Them . . . Before It’s Too Late*♦ - NEW!
		The Discrimination Claim Onslaught: How Not to Get Sued for $500,000*♦ - NEW!
	Health, Safety & Environmental
		Accident and Injury Investigation Techniques* - ONSITE ONLY
		Adult, Child and Infant CPR with AED
		Defensive Driving - ONSITE ONLY
		DOT HazMat Management
		Effective Safety Programs - ONSITE ONLY
		Ergonomics - ONSITE ONLY
		First Aid & Bloodborne Pathogen Training for Emergency Responders
		Forklift Operator Training - ONSITE ONLY
		Forklift Train-the-Trainer (2 days) - ONSITE ONLY
		Inspections for Incident Prevention - ONSITE ONLY
		OSHA Basics* - ONSITE ONLY
		Safety Committee: Implementation & Continuation*
		Workers' Compensation - Nuts & Bolts*
	Human Resources Management
		Avoiding Harassment in the Workplace - Employee Module - ONSITE ONLY
		Avoiding Harassment in the Workplace - Supervisor/Manager Module - ONSITE ONLY
		Basics of Compensation*
		Basics of Employee Benefits*
		Basics of Federal Employment Laws*†
		Career Transition Workshop - ONSITE ONLY
		COBRA Administration Workshop*†
		Discipline & Discharge Without Worry* - NEW!
		Effective Employee Relations, Recognition and Performance Management*
		Essentials of Recruitment, Employment & Retention*†
		HR "BOOT CAMP" - Did HR Fall on Your Lap?
		HR Metrics: ROI for HR Initiatives* - NEW!
		HR Professional as Business Partner* - NEW!
		Writing Effective Job Descriptions: A Practical Guide*
	Leadership: Supervision and Management
		Accountability: Stop the Blame Game!*
		Awareness of Employer Liability for Supervisors and Managers* - ONSITE ONLY
		Coaching Skills for Managers and Supervisors*†
		Conflict Management*
		Creating an Environment that Motivates* - ONSITE ONLY
		Critical Conversations: Having the "Hard to Have" Discussions*†
		From On-boarding to Off-boarding: How to Effectively Manage the Employment Process*
		Holding Your Employees Accountable* - ONSITE ONLY
		How to Lead Effective Meetings - ONSITE ONLY
		How to Negotiate Effectively - ONSITE ONLY
		HR Best Practices for Non HR Managers: What You Need to Know - NEW!
		Leadership Development: Building Your “Bench”* - NEW!
		Leadership Skills for Today's Workforce*†
		Manage Up the Ladder* - NEW!
		Managing a Diverse Workforce Beyond Gender and Race* - ONSITE ONLY
		Managing Change Successfully*†
		Managing People through Motivation*†
		Navigating Organizational Politics* - NEW!
		Performance Management: More Than Just an Appraisal*
		Professional Impact for Managers*†
		Supervision Basics*†
		Teambuilding Skills*†
		Understanding Your Impact as a Leader using DiSC Theory*
		Why Focus on Generation Y?* - ONSITE ONLY!
	Personal/Professional Development
		Juggling Multiple Priorities†
		Stress Management: How to Make It Work FOR You
		Time Power Workshop - NEW!
	Quality Solutions
		5-S: Standardization for High Performance - ONSITE ONLY
		Basics of Lean: Applying Lean Methods and Tools - ONSITE ONLY
		Continuous Improvement via Structured Methods & Tools - ONSITE ONLY
		Internal Quality System Auditing Workshop - ONSITE ONLY
		Lean 101 for Controllers and CFOs† - ONSITE ONLY
		Lean Office for Controllers and CFOs† - ONSITE ONLY
		P.D.C.A. (Plan Do Check Act) - ONSITE ONLY
		Process Mapping - Productivity Improvement - ONSITE ONLY
		Value Stream Mapping for Controllers and CFOs† - ONSITE ONLY
	Training Management & Development
		Planning, Developing and Managing Your Organization's Training (PDM)*
		ROI Workshop - Building a Business Plan for Training*
		Train-the-Trainer*