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CERTIFICATE PROGRAMS

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Administrative Assistant Certificate Program - NEW & IMPROVED!
Description:
Administrators at all levels in today’s dynamic business environment are constantly challenged to new levels of professional excellence. This certificate program provides participants with the opportunity to sharpen and build administrative skills and increase their value to their organizations. Recommended for: Administrative Assistants, Office Managers, Team or Office Coordinators and Office Administrators.
Core Seminars - You must complete all three seminars listed below.
  • Juggling Multiple Priorities†
  • Becoming a Top Professional Administrator - NEW AND IMPROVED!
  • Getting Your Message Across!
  • Suggested Electives - You must complete two electives from any programs in the catalog.
  • Stress Management: How to Make It Work FOR You
  • Customers First: The Key to Business Success - NEW AND IMPROVED!
  • Professional Telephone Skills - NEW AND IMPROVED!
  • Handling Difficult People*
  • Working for More than One Boss? - NEW!

  • * Qualifies for HRCI credits towards PHR & SPHR recertification by the Human Resource Certification Institute
    † Qualifies for CPE credits by the National Association of State Boards of Accountancy
    ♦ Qualifies for Continuing Legal Education (CLE) Credits by the Pennsylvania CLE Board
    ^ Qualifies for Act 48 Activity hours by the Pennsylvania Department of Education