| LEADERSHIP: SUPERVISION AND MANAGEMENT |
| Coaching Skills for Managers and Supervisors*† |
Description The goal of coaching is to help an employee recognize the need to improve performance and to develop an employee's commitment to improve performance permanently. Supervisors and managers will explore coaching techniques to reach these performance goals. Participants will learn effective skills for coaching and training employees to improve morale, productivity, and quality. |
| Topics |
| Explain the definition of “coaching” and the coaching process |
| Identify characteristics of effective coaches |
| Develop coaching strategies to support and assist others as they change ineffective behaviors |
| Conduct one-on-one coaching sessions for setting goals and improving performance |
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Trainer MEA Staff Trainer |
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Price includes all training materials & catered lunch.
* This program has been approved for 6 recertification credit hours toward PHR and SPHR recertification through the Human Resource Certificate Institute (HRCI). For more information about certification or recertification, please visit the HRCI hompage at www.hrci.org.
†In accordance with the standards of the National Registry of CPE Sponsors, 6 CPE credits have been granted for this program based on a 50-minute hour. |