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Training

Employee Engagement Through Strategic Training Plans

MEA understands and supports business results by offering a strategic approach to   training.  Instead of “one-off’s,” MEA provides training with three goals in mind: talent development, employee engagement and succession planning. MEA offers a recommended roadmap, the Advantage Programs, in our public programs and will work with you to create a custom training plan for your employees. 

MEA Leadership Advantage

Supervision & Management Foundation
Level I Certificate Series

  1. Successful Communication
  2. Coaching Skills
  3. Basics of Employment Law for Non-HR Professionals
  4. Managing People through Motivation
  5. Supervision Basics

+ 2 electives

Management Development
Level II Certificate Series

  1. Conflict Management
  2. Leading Problem Solving & Decision Making
  3. Effective Employee Relations, Discipline & Termination for Non-NR Managers
  4. Team Development
  5. Performance Management:  More than Just an Appraisal

         + 2 electives

Leadership Dynamics
Level III Organizational Strategy Series

  1. Emotional Intelligence
  2. Succession Planning
  3. Harnessing Organization Politics
  4. Driving Change
  5. Organizational Impact Strategy: Using DiSC Theory


MEA HR Advantage

Human Resources Foundation
Level I Certificate Series

  1. HR "Boot Camp" - Did HR Fall in Your Lap?
  2. Basics of Federal Employment Laws
  3. Basics of Compensation
  4. Essentials of Recruitment, Employment & Retention

+ 1 elective

Human Resources Development
Level II Certificate Series

  1. Effective Employee Relations, Recognition & Performance Management
  2. FMLA Administration Workshop
  3. Basics of Employee Benefits
  4. Progressive Discipline & Termination
  5. Compensation Plan Design

+ 1 elective

Strategic Human Resources
Level III Strategic HR Series

  1. HR Metrics: ROI for HR Initiatives
  2. HR Professional as a Business Partner
  3. Building Your Leadership "Bench": An HR Strategy
  4. Aligning HR with Your Business Strategy

+ 1 elective

Leadership Dynamics
Level IV Organizational Strategy Series

  1. Emotional Intelligence
  2. Succession Planning
  3. Harnessing Organization Politics
  4. Driving Change
  5. Organizational Impact Strategy: Using DiSC Theory

Customer Service Certificate

  1. "Best-in-Classs" Customer Service
  2. Customer Service: Effective Telephone Techniques
  3. Handling the Irate Customer - A Strategy that Works

+ 2 electives