Get the Most Out of Your Hotline
Many Members of MEA would likely say that the MEA hotline has gotten them out of many tough employment-related situations in the past. Indeed, Members call the hotline over 1,800 times a year, and many regard the hotline as one of the primary benefits of membership. There is no question that it is a valuable resource and support system for when something catastrophic happens in your organization, but are you really using it to its fullest?
Here at MEA, we’ve just started calling it what it really is – A RESOURCE LINE.
MEA’s team of experts is there for you for more than your EMERGENCY moment! The HR professionals you speak to when you call are supported by all of the MEA experts on issues such as compensation, employment law, employee benefits, the Affordable Care Act, OSHA and Safety, and Training and Development to name just a few. We are there when you just want to check your opinion, or have no idea where to start. We are advisors and partners supporting you as you create the best HR environment in your workplace.
How do you get the most from your Hotline Resource Line?
- First and foremost, call or email early! What we mean by that is, call when a situation presents itself and it makes you think, “hmmmm what should I do with this,” or, “this is a little odd.” This is the time to call. The HR professionals on the Resource Line can help you identify what is making you think twice and then walk through possible courses of action. They can also give your management and employees support.
- Second, document your situation clearly. Make sure you have dates and facts buttoned up. This information will help you accurately portray your situation and allow our HR professionals to advise you in the right direction.
- Finally, call when you are developing your policies, creating or revising HR programs, or communicating with your management or employees. The HR professionals on the Resource Line are there to direct you to information that is the latest and greatest so that you can make the best recommendations for your business.