Strategic Thinking: Problem Solving & Decision Making
Sometimes people pass the buck not because they’re irresponsible, but simply because they aren’t skilled problem solvers. “Strategic Thinking: Problem Solving & Decision Making” is a workshop designed to teach you new strategies and techniques in problem solving. You’ll utilize the DILEMMA process and learn new tools such as Force Field Analysis, Flow Charting, and Cause and Effect Diagramming. You’ll build an action plan, discuss how to implement problem solving with your team, and learn how to evaluate the effectiveness of a solution once it’s implemented.
And it’s one less decision to make.
- Identify and apply the seven steps toward solving a DILEMMA
- Uncover your predominant problem solving style
- Leaders will identify current issues and utilize the DILEMMA process as well as other problem solving tools such as Force Field Analysis, Flow charting, Cause and Effect Diagramming
- Participants will build an action plan and discuss how these problem solving techniques can best be utilized by staff to aid in the decision making process.
- Leaders will determine how to evaluate the effectiveness of a solution once it is implemented
Wednesday, November 28, 2018 | 9:00 AM – 12:00 PM | Register Now
Part of “Critical Leadership Certificate Series”
Who Should Attend
- Experienced Supervisors
- Employees Identified for Advancement
- Team Leads
234 Mall Blvd. Suite G-50
King of Prussia, PA 19406
HRCI: 3 credits
CPE: 3 credits
SHRM: 3 credits
CEU: 0.3 credits
$215 – Includes all training materials & morning beverage.
Volume Discount (3 or more for this class date): $185/person
*This program is approved for recertification credit hours toward PHR, SPHR and GPHR recertification through the Human Resource Certification Institute (HRCI). Please be sure to note the program ID number on your recertification application form. For more information about certification or recertification, please visit the HRCI homepage at www.hrci.org.The use of this seal is not an endorsement by the HR Certification Institute of the quality of the program. It means that this program has met the HR Certification Institute’s criteria to be pre-approved for recertification credit.
+MEA is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be addressed to the National Registry of CPE Sponsors, 150 Fourth Avenue North, Suite 700, Nashville, TN, 37219-2417.Website: www.nasba.org. All MEA courses are basic and do not require prerequisites or advanced preparation. All courses in this catalog are group live.
“MidAtlantic Employers’ Association (MEA) is recognized by SHRM to offer Professional Development Credits (PDCs) for the SHRM-CPSM or SHRM-SCPSM.”