Professional Development
Expand your professional toolkit
Unlock your Potential with our Comprehensive Professional Development Courses
Whether you’re just starting out or looking to sharpen your skills, our professional development training offers practical, accessible learning for every stage of your career. From improving communication and customer service to mastering project management and workplace readiness, our professional development courses are designed to help you grow with confidence.
Career Development Courses
Grow your career with targeted career development courses designed to build essential skills including strategic thinking, project management, time management, and workplace confidence. Each career development class supports employees as they take on new responsibilities, navigate challenges, and build the capabilities needed to thrive in evolving roles.
Whether you’re managing multiple priorities, solving problems, or looking to improve your day-to-day work, these offerings help you feel more prepared and empowered at work.
Project Management Foundations
Learn to define, plan, and organize projects using practical tools and PMI principles.
Virtual Instructor-Led
Project Management in Action
Learn to manage project execution, risks, and challenges with practical tools that keep teams aligned and results on track.
Virtual Instructor-Led
Strategic Thinking: Problem Solving
& Decision Making
Learn to strengthen strategic thinking, decision-making, and problem-solving skills to lead with clarity and confidence.
Virtual Instructor-Led
Time Management: Juggling Multiple Priorities
Create SMART goals for more effective and less stressful time management.
Virtual Instructor-Led
Anti-Harassment Training (Employee Session)
Learn what your role is in maintaining a respectful and productive workplace.
Virtual Self-Paced
Embracing Emotional Intelligence
Learn the vital link between Emotional Intelligence and career success while improving your understanding of your emotions.
In Person & Hybrid
Public Speaking in a Professional Setting
Learn essential steps for public speaking, including presentation skills, anxiety management, and building self-confidence.
In Person
Public Speaking in a Professional Setting: Leader Lab Bundle
Learn to enhance communication and public speaking skills with personalized coaching and targeted practice.
In Person
Becoming the Totally Responsible Person
Learn to navigate challenges, eliminate gossip, influence positively, and discover meaning in life.
Private ONLY
Communication Skills Training
Strong communication is the foundation of workplace success. Whether you’re navigating difficult conversations, influencing without authority, or writing professional emails, communication skills training for employees helps foster clarity, empathy, and professionalism across teams. These professional development courses empower individuals to communicate effectively, resolve conflict, and build trust in every interaction.
Critical Conversations: Having the “Hard to Have” Discussions
Learn to identify critical conversations and plan strategies for effective win/win outcomes.
Virtual Instructor-Led
Diplomacy & Tact
Learn to handle difficult conversations with diplomacy and tact while building trust and professionalism.
Virtual Instructor-Led
Email Communication for the Workplace
Learn how to edit poorly written emails, write more effectively, and review current email etiquette.
Virtual Instructor-Led
Influencing without Authority
Learn to identify influence styles, adapt to stakeholders, and use communication strategies to increase buy-in.
Virtual Instructor-Led
Managing Emotions, Attitudes, and Conflict with Confidence
Learn to manage emotions, resolve conflict with empathy, and turn difficult situations into opportunities.
Virtual Instructor-Led
Understanding and Working with Difficult Behaviors
Recognize what drives difficult behaviors and equips you with tools to handle them professionally and confidently.
Virtual Instructor-Led
Customer Service Training/Courses
Deliver exceptional service with professional development workshops focused on customer interaction and empathy. These customer service training courses will teach participants how to stay calm under pressure, de-escalate tense situations, and create positive customer experiences that build trust and loyalty.
Whether you’re interacting with customers face-to-face, over the phone, or online, these courses provide practical strategies to help you stay calm, professional, and solution-focused.
Creating Exceptional Customer Experiences
Learn how to evaluate your customers’ current experience and identify strategies to move towards exceptional customer experiences.
Virtual Instructor-Led
Handling Difficult Customer Situations with Confidence
Learn to handle challenging customer interactions with empathy and proven de-escalation strategies.
Virtual Instructor-Led
Skills Training & Workplace Readiness
Support your personal and professional growth with MEA’s training and professional development courses that focus on safety, wellness, and workplace culture. These offerings are designed to help employees respond effectively in emergency situations, manage stress, and contribute to a respectful and inclusive work environment.
Whether you’re learning CPR, navigating workplace dynamics, or building resilience, these courses provide practical tools to help you feel confident and capable in your role.
Adult, Child and Infant CPR with AED
Learn the basics of CPR and AED, successful completion of this class earns you an American Red Cross Certification.
In Person
First Aid & Bloodborne Pathogens Training for Emergency Responders
Learn to provide immediate care to ill or injured persons awaiting professional care.
In Person
CALM the Corporate Strategy: Stress Management for the Workplace
Learn to recognize stress triggers, build resilience, and apply strategies to improve balance and performance.
Virtual Instructor-Led
Civility and Inclusion in the Workplace
Enhance understanding of civility, inclusion, and empathy to foster workplace awareness and inclusion.
Private ONLY
Respectful Workplace
Learn to promote respect, address concerns constructively, and build a positive, inclusive workplace culture.
Virtual Instructor-Led
Unconscious Bias
Learn to recognize biases, understand their impact, and apply practical strategies to reduce them.
Virtual Instructor-Led
Frequently Asked Questions (FAQ)
What skills can I learn in professional development courses?
MEA’s professional development programs cover a wide range of essential workplace skills including communication, emotional intelligence, customer service, time management, and workplace readiness. These skills are foundational to success in any role—whether you’re a people leader guiding teams or an individual contributor driving results. With flexible formats and practical content, our professional development training helps you grow with confidence and impact.
Do I need prior experience to take these professional development courses?
No prior experience is needed. Our professional development training is designed for all levels, from entry-level employees to seasoned professionals.
Are these professional development courses available online?
Yes! We offer a variety of instructor-led online professional development courses to accommodate your schedule and location.
Can these professional development workshops be offered as private training?
Yes, all of the professional development training can be delivered privately — onsite at your facility, virtually, or in a hybrid format.
How do I choose the right professional development program for me?
Whether you’re focused on career development, communication skills training for employees, or customer service, there are professional development online courses tailored to your goals.
Ready to take your next step?
Reach out to discuss how we can support your professional development training needs.
