Employee engagement is a critical factor that drives organizational success. It refers to the level of commitment and motivation employees have towards their work, company and colleagues. Research has repeatedly shown that engaged employees are more productive, more committed, and less likely to leave their current positions. They are also more likely to be brand ambassadors, recommending their employer to others. In contrast, disengaged employees can be detrimental to an organization, lowering morale and productivity levels and increasing turnover rates.
Analyzing the Shift in Employee Engagement
Pre and post pandemic, we have seen significant declines in employee engagement levels which have also been impacted by the demographic changes in the workforce. According to Gallup, employee engagement rose pre-pandemic but has fallen from 36% in 2020 down to 34% in 2021 and to 32% in 2022. At the same time, actively disengaged has climbed 4% to 18% during the same period. The ratio of engaged to actively disengaged dropped from 2.6 to 1 in 2020 to 1.8 to 1 in 2023, the lowest in almost a decade. This is down from a high of 2.7 to 1 in 2019.
The Declining Drivers of Engagement
- Clarity of expectations
- Opportunities to learn and grow
- Opportunities to do what employees do best
- Feeling cared about at work
Many of these highlight the importance of having effective managers and engaging in strong two-way communication, connection, and flexibility with employees. While not easy, improving employee engagement levels is attainable, especially for employers who seek input from employees to understand their engagement.
Methods to Measure Employee Engagement
There are various methods to measure employee engagement, including surveys, focus groups, and interviews. These methods can provide valuable insights into the drivers of employee engagement. With this information, employers can develop targeted strategies to improve employee engagement, such as implementing employee development programs, offering flexible work arrangements, or improving communication and recognition.
How MEA Can Help
If you want to measure your employee engagement levels and determine what specific areas can improve employee engagement, MEA can assist you in several ways:
- MEA Engagement Survey Program
- The Predictive Index Employee Experience Survey
- HR projects for 360s, stay interviews or employee focus groups
To learn more, contact your MEA Member representative or contact us today!
